Help and FAQ

Help

Emergencies: In the event of an emergency, notify University Police at 412-268-2323.

Equipment malfunction: For non-emergency equipment malfunctions, send an email detailing the problem to help@ideate.cmu.edu.

Materials restock requests: Please direct materials restock requests to help@ideate.cmu.edu.

FAQ

What is IDeATe?

IDeATe’s formal name is the Integrative Design, Arts and Technology Network. IDeATe brings together people from across campus who are interested in learning, making, and creating at the intersection of arts and technologies. IDeATe is a space, a place to learn, and a way to collaborate with people who make you see the world in new ways.

IDeATe supports eight interrelated undergraduate areas, all of which can be taken as minors. The themes of these areas integrate knowledge in technology and arts: Game Design, Animation and Special Effects, Media Design, Sound Design, Learning Media, Innovation and Entrepreneurship, Intelligent Environments, and Physical Computing.

How do I access equipment, space, etc?

When you enroll in an IDeATe course (whether it’s a micro, a mini or a full course), you receive training on the space-specific equipment. Once you have been granted access to an IDeATe space, you have access throughout your time at CMU.

What are the IDeATe courses?

The list of current IDeATe courses can be found at http://ideate.cmu.edu/about-ideate/ideate-courses/. For more details, you can can also look at the IDeATe course web page, https://courses.ideate.cmu.edu/, which has links to many of the IDeATe course syllabi and documentation spaces.

What are the lending booth hours?

Up-to-date hours for IDeATe Lending can be found on the Hours of Operation page.

How long may I borrow an item?

Lending times vary by item. Some items like laptops, which are in high demand for class use, can be borrowed only until the end of the day. Others, like small electronic prototyping gizmos, can be checked out until the end of the semester. When you borrow an item, you will receive an email confirmation that includes information on the date and time by which the item must be returned before late fees start to accrue.

Requests for due date extensions must be made one business day in advance of their due date (Monday–Friday, prior to 3pm). If the item is not needed by another student, the extension will be granted.  If an item is already late, it must be returned first. Provided it is not needed by another student, the item may be checked out again.

I am not in an IDeATe course. Can I borrow items from the lending booth?

If you are an IDeATe affiliate, which means you have at some point taken or taught an IDeATe class, then you can borrow items from the lending booth.

What materials are for sale and what are the prices, etc?

A full list of items available for purchase can be found on our equipment page.

Can I take a tour of the IDeATe facilities?

Yes. IDeATe staff would be happy to give you a tour. Generally, we prefer to show the facilities Monday through Friday, 9:00 a.m. – 5:00 p.m. and we avoid interrupting classes. If interested, please contact ideate@andrew.cmu.edu.

How many seats are in Studios A and B?

Studio A (Hunt 106B) has a seating capacity of approximately 70, and Studio B (Hunt 106C) has a seating capacity of approximately 35.

Why do we not have more of item X in Lending?

We do our very best to provide resources and equipment to students to foster creative exploration at the intersection of art and technology. We encourage input from our students, faculty, and staff to determine those needs for the future. If you notice an item should be restocked, or have an idea of something new that could benefit the IDeATe community, please write to help@ideate.cmu.edu.

How do I get a 3D print made (and what is the price)?

If you haven’t taken an IDeATe class that uses the 3D printers, you can come to IDeATe Open Access Hours Monday through Friday 4:30 to 5:30pm. You need to arrive with a valid solid model on a USB drive and an IDeATe staff member will guide you through the process of getting your part printed. Most parts cost less than $10, but this will depend on which printer you use and how large your part is.

Can somebody teach me to use the CNC router?

Some IDeATe classes provide an introduction to the CNC router. For details, see the CNC router page. Students must have training and supervision at all times to use the CNC Router Lab.

How do I pay for materials?

For students, any material purchased from IDeATe Lending will be billed to your student account through the HUB.

CMU Staff and Faculty may purchase materials through IDeATe Lending as well. Please provide an Oracle string at the time of purchase.

Any questions about billing for materials may be directed to help@ideate.cmu.edu.

How do I apply to work at IDeATe?

We are always in need of enthusiastic students to help staff our lending booth and labs! If you are interested in working with us, please complete a Student Employment Application and return it to Gretchen Graff at ggraff@andrew.cmu.edu, Hunt Library, Room 246.